The CWS’s role and responsibilities

  • CWS will match refugees with available housing units that meet their needs and government standards.
  • Support clients in the leasing process.
  • Teach clients about terms and rules of lease agreements, including when and how to pay rent.
  • Coach clients on their responsibilities under lease agreements while respecting clients’ self-
    determination and decision making.
  • Provide household supplies and furnishings for clients.
  • Help clients start utilities and phone services.
  • Train clients in home safety, emergency procedures and general housing safety practices.
  • Work with landlords when issues arise related to the condition and use of apartments.
  • In certain cases, as needed, provide emergency rental assistance for clients if funds are available.
  • Resettled couple sits in the doorway of their new home